See what our clients have to say about IT Retail's POS.
CASE STUDY: Interview with Steve Berg, Mountain Grocery
Q: Initial impression of IT Retail (especially in comparison with other POS systems)
A: “I love the way IT Retail is so open. We were looking for a POS system with a SQL back-bone and loved IT Retail from the beginning. We love our interactions with Bob as he was very patient and honest. We were very cautious about our decision and Bob never once rushed us or made us feel pressured. Sales people from other systems made us very untrusting and cautious.”
Q: How has IT Retail helped your business?
A: “IT Retail has allowed us to harness our data flow and analyze the data to make our company more profitable. Without having the system be as open as it is, we would never be able to have access to the data at the level we have. Enterprise has given us the ability to analyze the data at our corporate level for all the stores and see where we can make improvements.”
Q: Favorite aspect of IT Retail—i.e. support, back end, front end, ease of use?
A: “We have obviously created great relationships with all of the support people, but even the programmers at IT Retail are so willing to step up and help in every way. I really like Enterprise as we have worked with other systems and they all fell short of the features of Enterprise.”
Q: In which ways does IT Retail better your business compared to another POS system?
A. “We have used four different POS systems and some claimed to be open. Even the systems that claimed to be open had certain areas that were very encrypted. IT Retail has delivered everything it claimed from the start of our company looking at POS systems. Bob & Terry have never said anything that they did not stand behind 100%. The other systems we used were good systems but it seemed they spent all of their resources keeping their product running and IT Retail is spending their resources working on future releases that will better their products. They seem to have a great “Vision” for what they want their POS system to be in years to come.”