SupportKeep Your Store Running with IT Retail’s Team of Support Technicians
We have a friendly team support technicians on call 24/7. Our team strives to keep the hundreds of thousands of lanes that we support up 100% of the time. We pride ourself on our ability to quickly resolve technical issues whether it be internet, credit card processors, or hardware failure.
IT Retail takes training very seriously. During software rollout multiple technicians are on site in each store to ensure that managers and lead cashiers are thoroughly trained on the POS system, and that the entire team is comfortable with the new software. In addition to this we have a comprehensive knowledgeable with in depth training videos.