Just because everyone else is asleep, that doesn’t mean your technical issues shouldn’t receive our attention. We’re here to help whenever you need us — and that’s a promise!
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Our support technicians answer the phone 24/7, including nights and weekends. When a lane goes down, they stay on the line and work through the payment or hardware problem with you until checkout is back up.
During setup, your trainer works with your managers and lead cashiers until they're comfortable on the system. After launch, new hires can learn at their own pace with our video tutorials and Knowledge Base.
Your Customer Success Manager (CSM) guides you through each onboarding step, from setting up your hardware to training your employees on the software.
Call 951.682.6277 any time, day or night, including weekends and holidays.
