6 Ways To Improve Grocery Store Security (+ Best Security Tools)

Theft is a significant problem across all retail stores. Retailers report an average of seven cents lost for every $100 in sales from shrinkage due to theft. That may not sound significant, but it means if your store sells $100,000 worth of merchandise, you’re leaving seven grand on the table due to theft.

You need to improve grocery store security to maximize profits and reduce shrink for your grocery store. Improving security for your store does more than just help your bottom line! With the right measures, you’ll make customers feel secure shopping in your store, keep employees safe, and build a positive reputation in your community. 

Let’s look at the top six ways you can improve grocery store security. Then, we’ll look at three tools, and examine a top-tier provider for each tool — giving you all the information you need to outfit your store. 

Ways To Improve Grocery Store Security 

Ensuring the safety of customers, staff, and merchandise is vital to running a successful grocery store. Supermarkets are susceptible to various security threats, including theft, vandalism, and potential safety hazards. In this guide, we'll explore several strategies to enhance grocery store security, making your establishment a more safe and secure place for everyone.

Related: What Is Organized Retail Theft? 6 Grocery Store Tips

Essential Security Measures for Grocery Stores

1. Surveillance Cameras

One of the most effective ways to improve grocery store security is by strategically installing high-quality surveillance cameras throughout the premises. These cameras act as the eyes that never blink, helping you monitor every nook and cranny. Here's what you should consider:

• Camera Placement: Start by installing cameras at key entrances, exits, and high-traffic areas like the checkout counter and storeroom. These are the places where incidents are more likely to occur.
• Night Vision: Opt for cameras with night vision capabilities to ensure round-the-clock security. Criminals often strike when the lights are low, so having cameras that can capture clear footage in low-light conditions is crucial.
• Regular Maintenance: Don't forget to maintain your surveillance system. Regularly check and clean camera lenses, replace damaged cameras promptly, and ensure the recording equipment functions correctly. After all, a security camera that doesn't work is as good as no camera.
  
  

2. Access Control Systems

Controlling who has access to sensitive areas within your store is another vital aspect of security. Consider implementing access control systems to safeguard restricted areas like stockrooms, offices, and cash handling spaces. Here's what to remember:

• Keycard or Biometric Entry: Use keycard or biometric systems to limit access to authorized personnel only. This measure adds an extra layer of security beyond traditional locks and keys.
• Log Entries and Exits: Maintain a detailed log of everyone who enters and exits these restricted areas. This record can be invaluable in case of an incident or a security breach.

Related: Grocery Employee Theft: Is Your Team Stealing?

3. Employee Training

Your employees are on the front lines of security, so providing them with the proper training is essential. Equip your staff with the knowledge and skills to handle security-related tasks effectively:

• Security Protocols: Train your employees in security protocols, including how to handle theft attempts, respond to emergencies, and properly handle cash. 
• Reporting Suspicious Activity: Encourage your staff to report any suspicious activity promptly. Remember: Your staff is your first line of defense and can be crucial in preventing theft.
  
  

4. Lighting and Visibility

Maintaining a well-lit store inside and outside is a simple yet effective way to deter criminal activity:

• Lighting: Adequate lighting can make potential thieves think twice before attempting anything illicit. Ensure that all areas of your store are well-lit, especially the parking lot and high-risk areas.
• Visibility: Keep store layouts open and uncluttered, allowing employees and security personnel to have clear lines of sight throughout the store. These efforts help in identifying and addressing issues quickly.
  
  

5. Alarms and Law Enforcement Collaboration

Installing alarm systems can provide an added layer of security, especially during non-business hours:

• Alarm Systems: Invest in alarm systems that can detect unauthorized entry or suspicious activities after closing time. These alarms can alert you and the authorities if a break-in occurs.
• Incident Reports: Share incident reports and surveillance footage with the authorities to aid in investigations. This collaboration can lead to quicker resolution of security issues.
  
  

6. Customer Awareness

Educating your customers about security measures can also contribute to a safer shopping environment:

• Signage and Announcements: Use signage and announcements to inform customers about security measures in place. Encourage them to report any suspicious behavior they may observe.
• Shopping Carts and Baskets: Provide shopping carts or baskets that are easy to monitor. This can help prevent theft and keep merchandise secure.

Implementing these tools and strategies can help you improve your store’s security, safeguarding your business and providing a safer shopping experience for customers. Let’s examine three specific tools you may consider implementing to improve your security in your store.  

1. Security Alarms: SimpliSafe 

SimpliSafe offers security systems designed for homes and businesses. Their solution protects against break-ins, floods, fires, and more. You can partner with SimpliSafe for professional installation or install your security system on your premises on your own. SimpliSafe also offers connections via Wi-Fi and cellular connections, meaning your security system stays active even if your store Wi-Fi goes down.

Key Features and Benefits:

• Plug-and-Play Installation With Base Station
• Dual Wi-Fi and Cellular Connections
• 24/7 Professional Monitoring
• Wireless Sensors for Burglary Protection
• Entry Sensors for Doors and Windows
• Panic Buttons for Emergencies
• Glassbreak Sensors
• Motion Sensors With Pet Detection
• Outdoor and Indoor Cameras With Privacy Protection
• Hazard Sensors for Fires and Floods
• Wireless Keypad for Easy Arming and Disarming
• Mobile App for Remote Control
• Key Fob for Convenient System Management

Pricing: SimpliSafe offers a variety of packages. The package best suited for a small grocery store costs $239.95, plus monthly monitoring fees.

2. Surveillance Cameras: ADT 

ADT Business Security offers security cameras and sensors that allow you to improve your business’ safety and security. You can use ADT’s surveillance cameras to protect inventory and equipment from theft, ensure employees are attending to customers correctly, and keep an eye on your parking areas and entryways. 

Key Features and Benefits:

• Same-Day or Next-Day Service
• Strong Products With Warranties
• Theft Protection Guarantee
• 6-Month Money-Back Guarantee
• 24/7 Professional Monitoring
• Real-Time Monitoring via Video Surveillance
• Permission-Based Access Control
• Mobile Lock Control
• Complete Security Integration
• Easy Remote Management
• Quick User Management
• Real-Time Mobile Access Activity Alerts

Pricing: All of ADT’s pricing options are available only by custom quote.

3. Secure Self-Checkout: IT Retail 

IT Retail’s self-checkout solution is designed for modern grocers, and aims to enhance convenience and operational efficiency. You can use our machines to streamline staffing and operations, and easily switch modes between self-service and cashier-assisted checkout for additional flexibility. However, self-checkout can open your store up to security challenges like theft. IT Retail’s station includes security measures like weight sensors, security doors, and more. 

Key Features and Benefits:

• Improved Checkout Convenience
• Accelerated Store Operations
• Multiple Service Modes
• Advanced Technology
• Wide Range of Tender Options
• Remote Attendant Station
• Comprehensive Support Services
• Intuitive User Interface
• Bi-Optic Imager for Scanning
• Extensive Security Measures

Pricing: Price out your complete system with IT Retail’s transparent build and price tool.

Improve Grocery Store Security the Easy Way 

The tips and tools in this post will set you on the right path to step up your grocery store security game. But security is only one piece of the puzzle regarding grocery store profitability.

If you want to level up your store, run things efficiently, and maximize your chances of success, you need to invest in technology that can help you with all aspects of your grocery business, from suppliers to sales.

Your solution? A point of sale system designed specifically for grocery stores and markets. IT Retail has the security, inventory, e-commerce, and customer experience features you need to run your store.

Check out a free demo of IT Retail today to see how our solution can help your store succeed in the marketplace.