Customer Features
Retail PROFESSIONAL lets you identify and better server your best customers.
- Analyze your customers, create promotions for them, give them electronic coupons, send direct mailings/email mailings to them. Learn More...
Customer Features — Full Listing
Customer Purchases
- View the most/least profitable customers and what they buy
- View what items are sold to specific customers
- Assign a specific discount to any specific customer
- Limit the number of checks a specific customer can write
- Keep notes on any customer
- Multiple pricing levels
- View Customer Balance & Limits
- Send email to customers directly from the customer screen
- Assign pictures to customers
- Immediately recognize the customer at the cash register
- Focus on the customer by automatically ranking the top customers weekly, monthly and annually
- Find out the customers discount usage, preferred products, times shopped and item sales by department
Customer Rewards
- Reward Customers with Electronic Coupons
- Electronic Coupons triggered by UPC, department or section
- Track coupon movement in summary or detail by individual or department for any date range
- Track coupon loss at department level
- Send customers appreciation letters, gift certificates, coupons or other
- Customize appreciation letters
Bad Checks
- Track bad checks
- Track collection process
- Track check velocity
- Assign or Take Away check writing privileges
- Maintain customer information
Accounts Receivable
- Integrated accounts receivable
- Track balances
- Set limits, Send statements
- Bill to: Name and Address
- Calculate and apply Finance Charges
- Aging of Receivables
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Related Items:
Case Studies:
RETAIL Professional
“
We have 6 stores and needed our gift card program rolled out before the holidays. Numerous delays put our back up against the wall. IT Retail came through and got us up and running in two weeks which involved changing our payment processor as well as all the pin pads. Way to rise to the occasion IT Retail!
”
— Scott Cook, Store Systems Manager , Market of Choice
Retail Reactions:
“
We have 6 stores and needed our gift card program rolled out before the holidays. Numerous delays put our back up against the wall. IT Retail came through and got us up and running in two weeks which involved changing our payment processor as well as the pin pads. Way to rise to the occasion IT Retail!
”
— Scott Cook, Market of Choice
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